PRIVACY POLICY
Effective as of April 12, 2022.
This “Privacy Policy” outlines the privacy practices of SnoopyBoo, LLC and its subsidiaries and affiliates (together referred to as “SnoopyBoo”, “we”, “us”, or “our”). It applies to our interactions on the https://snoopyboo.com/ website, the SnoopyBoo mobile application, any other website or mobile application that we manage and that links to this Privacy Policy (collectively, the “Sites”), as well as our retail stores and any associated services (collectively with the Sites, referred to as the “Service”). This policy also details the rights and options available to individuals regarding their personal information.
Specific information pertinent to residents of California is provided in the NOTICE TO CALIFORNIA RESIDENTS section, and for those in Europe, relevant details are in the NOTICE TO EUROPEAN USERS section below.
Collection of Personal Information
We gather various types of personal information, which you may provide through our Service or other interactions, including:
- Contact Information: This includes your name, email, mailing addresses, phone number, professional title, and company name, which can be personal or business-related.
- Registration Details: Information you provide for account registration or event sign-up, such as your birth date (day and month) and the specific event you're registering for.
- Gift Recipient Information: If you buy an item or gift for someone, we collect details like their name, delivery address, and phone number. Please ensure you have their consent before sharing their information with us.
- Profile Information: This comprises your chosen username and password for setting up an online account with us, along with your interests and preferences.
- Communication Records: Information you give when contacting us for inquiries, feedback, survey responses, or general correspondence.
- Marketing Preferences: Your email address or contact details used for marketing, and your preferences regarding our communication about activities, events, sweepstakes, and contests.
- Purchase Information: This includes your order history and details necessary for processing and fulfilling your order, such as order specifics, billing, and delivery addresses.
- Other Information: We may also collect additional information, which will be used as per this Privacy Policy or as specifically mentioned at the time of collection.
Information Collection from Various Sources
We obtain information about you from different sources, including:
- Business Associates: This includes advertising partners and those involved in joint marketing initiatives.
- Information Providers: Such as services offering information and data licensing.
- Publicly Accessible Sources: Including blogs, forums, and social media platforms.
- Data from Third-Party Platforms: When you log in to our Sites through a third-party platform like Google or Facebook, or link your account on such a platform to your account on our Sites, we gather information provided by these platforms. This might include your friends list, connections, and email address. For more information on how you can control your privacy, see the “Your Choices” section.
Automatic Data Collection
Our service providers and we automatically record details about you, your device, and your activities on our Sites, such as:
- Device Information: This covers data like your computer or mobile device's operating system, version, manufacturer, model, browser type, screen resolution, IP address, the website you visited before ours, and general location details like city or area.
- Online Activity Information: We log the pages or screens you visit, time spent on a page or screen, navigation paths, activity on a page or screen, access times, and the duration of access.
- Cookies and Similar Technologies: Our automatic data collection is partly through cookies and related technologies. For more details, please see our Cookie Policy.
Referral Program
Service users may refer friends or contacts to us. As a current user, you should only make referrals if you have permission to share their contact details with us for contact purposes.
Utilizing Your Personal Data
Your personal information is utilized for several purposes, as elaborated in this Privacy Policy and at the moment of data collection:
- Provision of Services: We use your information to deliver, manage, and enhance the Service. This includes enabling your purchase of clothing and accessories from our Sites, creating and sustaining your Service account, and communicating with you about the Service through various means like announcements, updates, security alerts, and support messages.
- Customer Support: We provide support and maintenance for the Service using your personal information.
- Simplifying Site Access: Your information facilitates your login to the Sites through third-party platforms like Google and Facebook.
- Security Enhancement: We utilize your personal data to activate security features on the Sites, which involves sending security codes via email or SMS and recognizing devices you've previously used to log in.
Marketing Initiatives
As an existing customer of SnoopyBoo (for instance, if you've made a purchase with us), we might utilize your Personal Data to send you promotional messages about our products or services, in accordance with relevant laws and unless you've chosen to opt out. In situations where it's required, we seek your consent before sending marketing information. We use the information you've provided, along with data from other SnoopyBoo products or services like your interactions with our website and apps, to tailor communications and advertisements about our offerings that might interest you. This personalization is especially applicable for registered users, using data linked to their account from interactions with our website and apps. As outlined in the "Your Choices" section below, you have the option to opt out of our marketing and promotional communications.
Research and Development Purposes
Your personal information might be utilized for research and development. This includes using your data to analyze and enhance both the Service and our overall business operations.
Generating Anonymous Data
We create aggregated, de-identified, or other forms of anonymous data records from your personal information, as well as from the data of other individuals we collect information from. This process involves removing identifiable details (like your name) to ensure the data cannot be traced back to you personally. This anonymous data is used and potentially shared with third parties for legitimate business reasons, such as to analyze, improve the Service, and advance our business objectives.
Interest-Based Advertising
We partner with third-party advertisers and social media companies to display tailored ads on our Service and other websites. These companies might use cookies and similar technologies to gather information about you, including device data, online activities, and/or geolocation data, across different websites and services or through interactions with our emails. This information helps them deliver ads they believe will be of interest to you, commonly known as "interest-based advertisements." For options to limit such advertising, refer to the "Your Choices" section below and our Cookie Policy.
Legal Compliance
We utilize your personal information as we deem necessary to comply with applicable laws, respond to lawful requests, and legal processes, such as answering subpoenas or requests from government authorities.
Ensuring Compliance, Preventing Fraud, and Ensuring Safety
We may use and disclose your personal information to law enforcement, government authorities, and private parties as we find necessary to protect our, your, or others’ rights, privacy, safety, or property. This includes making and defending legal claims, auditing our internal processes for legal and contractual compliance, enforcing the terms and conditions of the Service, and safeguarding against fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.
Obtaining Your Consent
In certain instances, we may explicitly ask for your consent to collect, use, or share your personal information, particularly when required by law.
Sharing of Your Personal Information
We may distribute your personal information to the following categories of third parties, as further detailed in this Privacy Policy or as specified at the point of data collection:
- Affiliates: Our subsidiaries and affiliates may access your personal information for purposes aligned with this Privacy Policy.
- Service Providers: Various companies and individuals that assist us in operating the Service or our business. This includes providers for order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management, returns processing, and risk and fraud prevention.
- Advertising Partners: Third-party advertising entities that collect data about your activities on the Site and other online platforms to aid in advertising our services. This includes using hashed customer lists we share with them to target ads to them and similar users on their platforms.
- Third-Party Platforms: Social media and other third-party platforms with which you connect the Service, such as using options to access the Service through a social media login. It's important to note that we do not govern how these third parties utilize your personal information.
- Public Sharing: Your personal information can be accessible to other users of the Service and the public, especially if you choose to share it for public purposes. For example, if you submit a product review, your name and the content you provide will be displayed. We do not have control over how other users or third parties might use the personal information you publicly share. Be aware that any publicly posted information can be cached, copied, screen captured, or stored elsewhere by others (such as search engines) potentially before you can edit or remove it.
- Professional Advisors: We may share information with professional advisors like lawyers, bankers, auditors, and insurers, as needed for the professional services they provide to us.
- Legal and Compliance Purposes: We may disclose information to law enforcement, government authorities, and private parties as we deem necessary and appropriate for legal compliance, as well as for the fraud prevention and safety purposes described earlier.
- Business Transfers: In the event of a merger, financing, acquisition, dissolution, transaction, sale, transfer, divestiture, disclosure of business or assets, or in cases of insolvency, bankruptcy, or receivership, we may sell, transfer, or otherwise share some or all of your personal information.
Your Privacy Options
This section outlines the choices and rights available to all users:
- Account Information Access and Updates: If you have an account with us, you can review and update some personal information in your account profile by logging in.
- Opting Out of Marketing Communications: You can unsubscribe from marketing emails via the opt-out or unsubscribe link at the bottom of the email. You'll still receive non-marketing, service-related emails. To stop receiving marketing text messages from us, reply STOP to any of our marketing messages.
- Cookie Preferences: You can usually remove or disable cookies via your browser settings. For more guidance, see the "Your Choices" section of our Cookie Policy.
- Advertising Choices: You have the option to opt out of interest-based advertising. More information is available in the "Your Choices" section of our Cookie Policy.
- Do Not Track Signals: We currently do not respond to "Do Not Track" signals or similar mechanisms. For further information on “Do Not Track,” visit http://www.allaboutdnt.com.
- Privacy Settings and Location Data: App users can disable access to their device's precise geolocation in their mobile device settings.
- Deciding Not to Share Personal Information: If you choose not to provide necessary information, we may be unable to deliver the full Service or certain features. We will inform you of the required information for Service provision when we request it.
- Third-Party Platforms and Social Media Networks: If you create or connect your account through a third-party platform, you might have options to limit the information we obtain at the time of login or connection. You can also adjust your settings on the third-party platform after linking your accounts.
External Sites and Services
Our Sites may feature links to other websites and online services that are managed by third parties. Such links do not signify our endorsement or imply any affiliation with these third parties. Furthermore, our content might be featured on web pages or in online services not affiliated with us. We do not exercise control over these third-party sites and services, nor are we responsible for their practices. Each of these external sites and services has its own policies and procedures for the collection, usage, and sharing of personal information. We advise you to familiarize yourself with the privacy policies of any other websites and online services you utilize.
Security Measures
We prioritize the security of your personal information. To safeguard the personal data we collect, we implement various organizational, technical, and physical measures. However, it's important to recognize that no internet or information technology system can be completely secure, and we cannot guarantee absolute security of your personal information.
International Data Transfers
With SnoopyBoo based in the United States and possibly using service providers in other countries, your personal information may be transferred to the United States or other locations outside your local jurisdiction. Consequently, these locations may have different privacy laws, possibly less protective than those in your own jurisdiction.
Usage by Children
Our Service is not designed for children under the age of 16. We do not intentionally collect information from children under 16. If we become aware of collecting personal information from a child under 16 without verifiable parental consent, we will take steps to delete such information.
Policy Changes
We may update this Privacy Policy periodically. In the case of significant changes, we will inform you by revising the date on this Privacy Policy and posting it on the Sites. If legally required, we will also notify you through additional methods, such as email or other means within the Service.
Modifications to this Privacy Policy become effective once posted (or as otherwise specified at the time of posting). Your continued use of the Service following any changes indicates your acceptance of the updated Privacy Policy.
Contacting Us
For any inquiries or feedback regarding this Policy or our privacy practices, please reach out to us at info@snoopyboo.com.
California Resident Notice
Effective Date: January 1, 2020
Under the California Consumer Privacy Act of 2018 (“CCPA”), we are obligated to inform California residents about our practices regarding the collection, use, and sharing of their Personal Information. In this context, “Personal Information” is as defined in the CCPA.
How We Handle Personal Information: We do not sell personal information. As outlined in this Privacy Policy, we utilize cookies and other tracking technologies to analyze website traffic and assist in advertising. We collaborate with third-party advertising and social media entities like Google and Facebook, who gather device data and online activity information from our website visitors to support interest-based advertising. For more details, please see the Interest-based advertising section above and our Cookie Policy.
The following chart summarizes our collection, usage, and sharing of Personal Information, categorized as per the CCPA guidelines, and reflects our practices in the 12 months leading up to the effective date of this Privacy Policy.
| Type of Personal Information (PI) | Details of PI Collected in This Category | PI Origin Source |
|---|---|---|
| Identifiers |
|
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| Commercial Information |
|
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| Financial Information |
|
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| Online Identifiers |
|
|
| Internet or Network Information |
|
|
| Inferences |
Potentially Inferred from Your
|
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| Protected Classification Characteristics | We do not intentionally collect this information but it may be revealed in profile data or other information we collect. | |
| Sensory Information | Security data, such as security camera footage collected at our retail stores and office locations |
|
The purposes for which we collect this information for business and commercial use are outlined in the earlier section titled "How We Use Your Personal Information." The types of third parties with whom we share this information are detailed in the section above, "How We Share Your Personal Information."
Rights for California Residents: Under the CCPA, California residents are entitled to certain rights. However, these rights are subject to limitations, and there may be situations where we are legally permitted to refuse your request.
Your Privacy Information Requests: You have the right to request details about the handling of your Personal Information over the past 12 months, including:
- The types of Personal Information we have collected.
- The sources from which we acquired Personal Information.
- The purpose behind collecting and/or selling Personal Information for business or commercial use.
- The categories of third parties with whom we share Personal Information.
- Any disclosure of your Personal Information for business purposes, along with the types of Personal Information each third-party recipient received.
- Any sale of your Personal Information, along with the types of Personal Information each third-party recipient received.
Access to Your Information: You can request a copy of the Personal Information we have gathered about you in the past 12 months.
Deletion of Your Information: You can ask us to erase the Personal Information we have collected from you.
Non-Discrimination: You have the right to exercise the above-mentioned rights without facing discrimination, such as unlawful increases in service prices or decreases in service quality.
Opting Out of Interest-Based Advertising: For information on how to opt-out of the use of your data for interest-based advertising, refer to the “Your Choices” section in our Cookie Policy.
Exercising Your Privacy Rights in California
To exercise your California privacy rights outlined above, you can follow these steps:
- Rights to Information, Access, and Deletion: Submit your request for information, access, or deletion by emailing info@snoopyboo.com. We will need to verify your identity and California residency to process these requests. This may involve providing government-issued identification. If you wish to use an authorized agent to make a request on your behalf, you must provide a valid power of attorney, your government-issued ID, and the agent’s government-issued ID. Requests lacking sufficient detail for us to understand and respond will not be processed.
- Requesting a List of Third-Party Marketers: Under California's “Shine the Light” law (California Civil Code § 1798.83), residents who have established a primarily personal, family, or household business relationship with a company can request information about the sharing of their personal information with third parties for direct marketing purposes during the prior year. To make such a request, send an email to info@snoopyboo.com with "Shine the Light" in the subject line. Include your current name, street address, city, state, and zip code, and confirm that you are a California resident. Insufficiently detailed requests cannot be processed.
SnoopyBoo's Policy on Cookies
In this Cookie Policy, we outline how SnoopyBoo, LLC (“SnoopyBoo”, “we”, “us”, or “our”) utilizes cookies and similar technologies. This applies to the snoopyboo.com website, along with any other websites under our ownership or control that display or link to this Cookie Policy (together referred to as the “Sites”). It also includes the SnoopyBoo mobile application and any other mobile applications we own or control that post or link to this Cookie Policy (collectively known as the “Apps”).
What are Cookies
Cookies are small files placed on your computer or mobile device when you visit a website. Their roles vary, ranging from enhancing site usability, facilitating efficient page navigation, storing your preferences, to generally improving your browsing experience.
We utilize two primary types of cookies:
- First-Party Cookies: These are cookies we directly set on your computer or mobile device. They help us recognize your device when it returns to our Sites.
- Third-Party Cookies: These cookies are set by service providers or business partners on our Sites. They enable these parties to recognize your device when you visit other websites. Third-party cookies have various uses, including for site analytics, advertising, and enabling social media features.
What Kind of Cookies and Tracking Technologies Are Used by SnoopyBoo on the Sites?
SnoopyBoo employs various types of cookies and tracking technologies on the Sites, which are categorized as detailed in the following table.
| Type | Description | Who serves the cookies | How to control them |
|---|---|---|---|
| Advertising | Advertising cookies are utilized by advertising firms to gather data about your usage of our Sites and other websites over time. These companies leverage this information to display ads within our Service and on other platforms, which they believe will be relevant to you. Additionally, they use these cookies to assess the performance of their ads. | Google Facebook | See "Options Available to You" below |
| Analytics | These cookies are instrumental in helping us gauge the performance and usage of our Service. They may function alongside web beacons embedded in our emails, enabling us to track the opening rates of our emails and the engagement with the links contained within them. | Google Analytics | Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here and about how Google protects your data here. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing a browser plugin available here. See "Options Available to You" below |
| Essential | These essential cookies are required for the technical functioning of our Service, such as enabling navigation on the website and the usage of its various features. | Google Tag Manager | See "Options Available to You" below |
Use of Additional Technologies
Beyond cookies, our Sites employ various other technologies, such as Flash technology and pixel tags, to automatically collect information.
Utilization of Web Beacons:
On our Sites and within our HTML-formatted emails, we use web beacons, also known as pixel tags or clear GIFs. These are employed to track user activities on our Sites and how they interact with our emails. Unlike cookies, which are stored on your computer or mobile device's hard drive by a website, pixel tags are invisibly embedded on web pages or within HTML-formatted emails. Their purpose is to confirm access to a webpage or viewing of specific content, often used to gauge the effectiveness of our marketing campaigns or email interactions. By using pixel tags, we gather statistics about the Sites' usage, helping us manage our content more efficiently.
Options Available to You
Similar to many online companies, we utilize services provided by Google, Facebook, and other companies employing tracking technology. Your choices for opting out of these companies' use of your personal information for interest-based advertising are as follows:
- Browser Cookie Blocking: Most browsers allow you to block or remove cookies, including those used for interest-based advertising. You can achieve this by following your browser's settings instructions. Typically, browsers accept cookies by default until you modify your settings. For comprehensive information on cookies, including how to view and manage them, as well as delete them, visit allaboutcookies.org.
- Mobile Advertising ID Limitation: Your mobile device settings may offer options to restrict the usage of the advertising ID associated with your device for interest-based advertising purposes.
- Privacy-Oriented Plug-Ins or Browsers: You can prevent our websites from setting cookies used for interest-based ads by using a browser with privacy features like Brave or by installing browser plugins such as Privacy Badger, Ghostery, or uBlock Origin. Configure these plugins to block third-party cookies and trackers.
- Platform Opt-Outs: Certain advertising partners provide opt-out features that allow you to opt out of the use of your information for interest-based advertising. Here are some opt-out links for specific platforms:
- Advertising Industry Opt-Out Tools: Several of our business partners collect information about user activities on our Sites or Apps. They may be members of organizations or programs that offer options for individuals to control their browsing behavior or mobile app usage for targeted advertising purposes. Utilize the following opt-out resources to limit the use of your information for interest-based advertising by participating companies:
Please note that we may collaborate with companies offering their own opt-out mechanisms, and they may not participate in the opt-out mechanisms provided above. If you opt out of targeted advertisements, you will still encounter online advertisements, but they may not be tailored to your interests. Keep in mind that not all companies involved in online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from unlisted companies.
For additional details on how we collect, use, and share your information, please refer to our Privacy Policy.